777com Privacy Policy

1 Data Controller

777com ("we", "us", "our", "the Platform") is the data controller responsible for the personal data of all registered users and visitors of 777com.biz. By creating a 777com account or accessing this website, you acknowledge that your personal data will be collected and processed in accordance with this Privacy Policy. This Policy applies to all 777com services including sports betting (cricket, baseball, tennis, and other markets), live casino, slot games, and the PKR cashier.

This Privacy Policy is incorporated by reference into the 777com Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.

2 Data We Collect

777com collects personal data in the following categories:

Category	Examples	Collection Method
Identity Data	Full name, date of birth, gender, CNIC number, nationality	Registration form; KYC document submission
Contact Data	Email address, Pakistani mobile number, residential address	Registration form; account settings updates
Financial Data	JazzCash wallet number, Easypaisa number, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah), PKR deposit and withdrawal history	PKR cashier; payment processing
Transaction Data	Bet history, casino game history, slot sessions, bonus activity, PKR balance movements	Automatic — platform activity logging
Technical Data	IP address, device type, browser type and version, operating system, session timestamps	Automatic — server logs and cookies
Usage Data	Pages visited, features used, time spent on platform, game preferences	Automatic — analytics and cookies
Communications Data	Live chat transcripts, support emails, complaint records	Customer support interactions

777com does not collect special categories of sensitive personal data (as defined under applicable data protection legislation) unless strictly required for regulatory compliance purposes, in which case explicit consent will be obtained.

3 How We Use Your Data

777com processes personal data for the following purposes:

• Account Management: To create, verify, maintain, and administer your 777com account, including processing your 777com login credentials securely;
• Service Delivery: To provide and operate all 777com services including sports betting, live casino, slot games, and PKR payment processing;
• Identity Verification & KYC: To verify your identity and age (18+) in compliance with applicable Know Your Customer obligations, and to prevent the use of 777com services by ineligible individuals;
• Financial Processing: To process PKR deposits via JazzCash, Easypaisa, and partner banks, and to process withdrawals to your verified payment accounts;
• Fraud Prevention & Security: To detect, investigate, and prevent fraud, money laundering, and other criminal activity; to maintain the security and integrity of the 777com platform;
• Regulatory Compliance: To comply with applicable anti-money laundering (AML), counter-terrorist financing (CTF), and responsible gaming regulations;
• Responsible Gaming: To monitor gaming activity for indicators of problem gambling and to administer responsible gaming tools including deposit limits, self-exclusion, and cooling-off periods;
• Customer Support: To respond to your queries, complaints, and requests through 777com's live chat and email support channels;
• Marketing: To send you promotional communications about 777com offers, bonuses, and new features — subject to your marketing preferences and applicable opt-out rights;
• Platform Improvement: To analyse usage patterns and improve the 777com platform experience for Pakistani players.

4 Legal Basis for Processing

777com processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and 777com — including account registration, service delivery, and PKR payment processing;
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC, AML, and responsible gaming requirements;
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your fundamental rights and freedoms;
• Consent: Processing for direct marketing communications, and for non-essential cookies, where your prior consent has been obtained.

5 Data Sharing & Third Parties

777com does not sell your personal data to third parties. 777com may share your personal data with the following categories of recipients, solely for the purposes described in this Policy:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other PKR payment service providers — to process deposits and withdrawals on your behalf;
• Identity Verification Providers: Third-party KYC and AML service providers engaged to verify identity documents and screen against sanctions and PEP lists;
• Game Software Providers: Licensed casino and sports betting software providers whose games and services are integrated into the 777com platform;
• Regulatory Authorities: Applicable licensing and regulatory bodies, law enforcement agencies, and courts — where disclosure is required by law or pursuant to a valid legal order;
• IT & Infrastructure Providers: Cloud hosting, data storage, cybersecurity, and platform infrastructure vendors engaged to support the operation of 777com's technical systems.

All third-party service providers engaged by 777com are contractually required to process personal data only for specified purposes and in accordance with applicable data protection standards. 777com does not authorise third parties to use your personal data for their own independent marketing purposes.

6 Cookies & Tracking

777com uses cookies and similar tracking technologies on 777com.biz to operate the platform, maintain your session following 777com login, and improve the user experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for core platform functionality including session management, security, and the 777com login process. These cannot be disabled;
• Functional Cookies: Remember your preferences such as language settings and responsible gaming limit configurations;
• Analytics Cookies: Collect aggregated, anonymised data about how players use the 777com platform to inform platform improvements;
• Marketing Cookies: Used to deliver relevant promotional content and measure the effectiveness of 777com marketing activities — only deployed with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the 777com platform.

7 Data Retention

777com retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfaction of applicable legal, regulatory, accounting, and reporting requirements. The following indicative retention periods apply:

• Account and identity data: retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in compliance with applicable AML regulations;
• Financial transaction data: retained for a minimum of five (5) years following the relevant transaction date;
• Customer support communications: retained for three (3) years from the date of the relevant interaction;
• Marketing consent records: retained for the duration of the marketing relationship and for two (2) years following withdrawal of consent.

Upon expiry of the applicable retention period, 777com will securely delete or anonymise personal data in accordance with its data destruction procedures.

8 Security Measures

777com implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 777com platform;
• Encrypted storage of all sensitive personal and financial data;
• Role-based access controls ensuring that only authorised 777com personnel can access personal data;
• Regular security audits, penetration testing, and vulnerability assessments;
• Multi-factor authentication options for player accounts (available via 777com account settings after login);
• Mandatory security training for all 777com staff who handle personal data.

While 777com employs industry-standard security measures, no online platform can guarantee absolute security. Players are encouraged to use strong unique passwords for their 777com account and to enable two-factor authentication (2FA) to maximise account security.

9 Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by 777com:

• Right of Access: To request a copy of the personal data 777com holds about you;
• Right of Rectification: To request correction of inaccurate or incomplete personal data;
• Right of Erasure: To request deletion of your personal data in certain circumstances, subject to 777com's legal retention obligations;
• Right to Restrict Processing: To request that 777com limits the processing of your personal data in certain circumstances;
• Right to Data Portability: To receive a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to Object: To object to the processing of your personal data for direct marketing purposes at any time;
• Right to Withdraw Consent: To withdraw consent to any processing activity for which consent was the legal basis, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 777com Data Privacy team via live chat or email at [email protected] (plain text — not a clickable link). 777com will respond to verified requests within 30 days. Where requests are complex or numerous, this period may be extended by a further 60 days with prior notification.

10 Children & Minors

The 777com platform is strictly intended for adults aged 18 years and above. 777com does not knowingly collect or process personal data of individuals under the age of 18. If 777com becomes aware that personal data of a minor has been collected, such data will be deleted promptly and the relevant account will be closed. If you believe that a minor may have accessed or registered on the 777com platform, please contact our support team immediately.

11 Changes to This Policy

777com reserves the right to update this Privacy Policy at any time. Revised versions will be published on 777com.biz with an updated effective date. Where changes are material, 777com will notify registered players by email or via a prominent platform notification prior to the changes taking effect. Your continued use of the 777com platform following notification of changes constitutes acceptance of the revised Privacy Policy.

12 Contact & Complaints

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 777com, please contact:

• Live Chat: Available 24/7 at 777com.biz (response in under 2 minutes)
• Email: [email protected] (plain text only — not a clickable link)

If you are not satisfied with 777com's response to a privacy complaint, you may be entitled to lodge a complaint with the applicable data protection supervisory authority in your jurisdiction. 777com is committed to working constructively to resolve all privacy-related concerns raised by Pakistani players and other users of the platform.